Refund Procedure

 

We strongly recommend that you inspect the goods for possible mechanical damage or defect in the presence of the courier or when you receive the parcel at the post office or carrier.

You may return an incorrect or unwanted item(s) to us within 30 days of receipt for a full refund if it complies with our returns policy. You have 14 days from receipt to notify us of the return and a further 14 days to return the item.

If the return falls outside of this period, or the item has been fitted, damaged, not in its original packaging or the original packaging is damaged we will be unable to accept the return and cannot give a refund.  In some cases the item(s) may have needed to be opened to view the product, this must have been done so in a way without damaging the packaging in a way making it un-sealable and re-saleable.

Any signs of wear or parts being fitted will result in refusal of your return. Electrical parts such as batteries, chargers and other electrical items showing signs of connection to the electrical tags will be deemed as fitted.

We can not accept the return of perishable goods, shavers or shaver parts (for personal hygiene reasons).

If you find a hidden damage after receiving and paying for the goods, we will surely make you a replacement. To do this, please write us an application for email: . Your application will be considered on a mandatory basis within 3 days.